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WeddingCollectibles.com > Return Policy
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| Return Policy |
Returns Terms and Conditions
PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB
SITE.

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Notice:
By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. Wedding Collectibles reserves the right, at any time, to modify, alter, or update these Terms and Conditions, and by using WeddingCollectibles.com you agree to be bound by such modifications, alterations, or updates.
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Our Return Policy
At Wedding Collectibles, we want you to be completely satisfied with your purchase. That is why we personally inspect every item's quality before it is shipped. PLEASE NOTE THAT SHIPPING IS REFUNDABLE ONLY IN THE EVENT OF A DAMAGED ITEM. If you receive a product that is damaged we will gladly replace it for you, provided the following conditions are met:
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The product has not been used. An exchange or refund will not be given for products that have been used or products that have been damaged as the result of customer misuse or neglect.
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The product is returned in its original packaging and the product's packaging has not been damaged.
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You contact Wedding Collectibles within two (2) business days (Mon. - Fri.) of receiving your order. No returns will be issued after this two (2) day period.
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The product is returned to Wedding Collectibles within seven (7) days of contacting Wedding Collectibles. No return packages will be accepted after this time period. Please return all products via UPS or USPS insured Parcel Post. These shipping methods allow for tracking and compensation if the package is lost or damaged. Wedding Collectibles will not assume responsibility for lost or damaged packages if other shipping methods are used. E-mail Wedding Collectibles the package tracking number.
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You enclose the original sales receipt inside the return package. (Photo Copies Accepted.)
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In the event of a refund, Wedding Collectibles will issue a check to the customer within ten (10) days from the receipt of the returned items.
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Damaged or Defective Products:
To insure the highest possible quality, we fully inspect each product before it ships. If any product is found to be defective, or has been damaged in shipping, we will gladly replace the defective or damaged product for you, provided the conditions listed in our return policy are met.
Claims for shorted merchandise, inside a carton, must be reported to Wedding Collectibles within two (2) days of receipt of the merchandise. No claims are allowable after the two (2) day period.
Wedding Collectibles will not issue a return on any item that you ordered in error.
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Wedding Collectibles reserves the right to refuse the return of any item.
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If your return claim meets the above requirements,
Contact Us to request a return.
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PLEASE NOTE - WEDDING COLLECTIBLES NOW BACK CHARGES FOR FEES INCURRED FROM FREIGHT CARRIERS FOR INCORRECT/INCOMPLETE SHIPPING ADDRESS INFORMATION. PLEASE CHECK YOUR ORDERS CAREFULLY.
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We here at Wedding Collectibles are here to help your "Dream Wedding" vision become a reality.
The WeddingCollectibles.com team specializes in offering a unique selection of wedding cake toppers and wedding accessories for the modern bride. So whether your style is classic and elegant, whimsical "Cinderella- style," or just downright silly, you are sure to find the perfect cake topper for your special wedding day. |
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